General information

Our after-sales service maintains and repairs your computer equipment. We are authorised to carry out Apple, Lexmark and Beats warranty repairs. Our technicians hold ACMT & ACiT certifications.

Service information

For devices outside warranty, an intake fee applies: €44 for computers/printers and €17 for iPhone/iPad. This deposit is deducted from the repair cost. We accept cash and bank cards. Payment in 2, 3 or 4 instalments is available in store. We cannot work on devices with Find My enabled. Please turn it off before bringing your device in for service.

Spare parts

A 40% deposit is required for spare-part orders. Delivery time: 10 to 15 days. Parts replaced by us come with a 3-month warranty, including labour.

Collecting your device

Your device is returned only upon presentation of the service receipt. If you forget it, identification is required. After 1 year without hearing from you, the device will be destroyed. Storage fees apply after 3 weeks: €3 per day.

Apple service process

Initial diagnostics using Apple AST tests. Your device is registered in our service system, followed by a quote or parts order if needed.